Shipping & Payment Policy

Welcome to Swamijee.co.in! We value our customers and are committed to providing a smooth and secure shopping experience. Please read our Shipping & Payment Policy carefully before making a purchase.

Shipping Policy

1. Order Processing & Dispatch

  • All orders are processed within 5-15 business days after payment confirmation.
  • Custom or personalized items may take additional processing time, which will be informed to the customer.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Charges

  • Shipping charges are calculated at checkout based on the delivery location, product weight, and shipping method.
  • We offer free shipping on select products and for orders above a certain value (as per ongoing promotions).
  • International shipping charges vary based on the destination and courier service.

3. Estimated Delivery Time

  • Within India: 10-15 business days, depending on location.
  • Delivery times may vary due to external factors such as weather conditions, strikes, customs clearance, or courier delays.

4. Tracking Your Order

  • Once your order is shipped, you will receive an email or SMS with the tracking number and courier details.
  • You can track your order using the provided link on our website or the courier’s official tracking page.

5. Undelivered or Delayed Shipments

  • If your order is delayed beyond the estimated delivery period, you will be notified via email or SMS.
  • If a package is undelivered due to an incorrect address or recipient unavailability, re-shipping charges may apply.
  • In case of unexpected delays, you can contact our support team at support@swamijee.co.in for assistance.

6. Damaged, Missing, or Wrong Items

  • If you receive a damaged, missing, or incorrect item, please report it within 24 hours of delivery with photos of the package and product.
  • We will review the claim and arrange a replacement or refund as applicable.

Payment Policy

1. Accepted Payment Methods

We offer a variety of secure payment options:
✅ Credit/Debit Cards (Visa, MasterCard, RuPay)
✅ UPI Payments (Google Pay, PhonePe, Paytm, BHIM UPI)
✅ Net Banking (All major Indian banks)
✅ Wallet Payments (Paytm, Amazon Pay, Mobikwik)
✅ Cash on Delivery (COD) (Available for select locations)
✅ International Payments (PayPal, Stripe, or International Credit/Debit Cards)

2. Payment Security

  • All transactions are SSL encrypted to ensure complete security.
  • We do not store or share your payment details. Payments are processed securely through trusted third-party gateways.

3. Order Confirmation

  • Once your payment is successful, you will receive an order confirmation email/SMS with the order details.
  • If payment fails or is incomplete, please retry the transaction or contact your bank for assistance.

Need Help?

For any queries related to shipping or payments, feel free to contact us: